Privacy Policy

1. Scope

This Privacy Policy explains how Horen collects, uses, stores, and shares personal information when you use our website, applications, and related music creation services.

By using Horen, you acknowledge the practices described in this policy.

2. Information We Collect

We may collect information you provide directly, including your name, email address, account details, payment-related information, prompts, support messages, and content you upload or generate.

We may also collect technical and usage information such as device details, browser type, IP address, log data, session activity, and interactions with features across the platform.

3. How We Use Information

We use personal information to operate Horen, authenticate users, process payments, deliver generated content, maintain account history, provide support, improve system performance, and develop new features.

We may also use information to detect abuse, enforce our terms, comply with legal obligations, and communicate important service updates.

4. Legal Bases and Consent

Where required by applicable law, we process personal information on the basis of consent, contract performance, legitimate interests, and legal obligations.

When consent is required, you may withdraw it at any time, although this will not affect processing that occurred before withdrawal.

5. Sharing of Information

We may share information with trusted service providers that help us host infrastructure, process payments, analyze usage, secure the platform, and provide customer support.

We may also disclose information when necessary to comply with law, enforce our rights, prevent fraud or harm, or in connection with a merger, financing, acquisition, or sale of assets.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the service, meet legal and accounting obligations, resolve disputes, and enforce our agreements.

Retention periods may vary depending on the type of data, how it is used, and the requirements that apply to it.

If you request account deletion, it takes effect immediately and your data is deleted within 30 days.

7. Security

We use administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or alteration.

No security measure is perfect, and we cannot guarantee absolute security of information transmitted to or stored by the service.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information.

You may also have the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.

9. International Transfers

If your information is transferred across borders, we will take steps intended to ensure that appropriate safeguards are in place consistent with applicable privacy laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy here and update the effective date below.

Your continued use of Horen after an updated policy becomes effective means you acknowledge the revised policy.

11. Contact

If you have questions or requests relating to this Privacy Policy, please contact the Horen support team through the official contact methods available in the product.